I picked KVB based on the reviews I read (thanks to all), and upon some research into the process, I did via Google. Dave Cohen came across as genuine when I spoke to him and he was realistic about the process and risks involved. Brokers post customer orders on a board that drivers access and can accept. The broker gets paid when the order is filled. The integrity, industry and driver knowledge, and judgment of the broker are what the customer has to trust. They are the ultimate protection to ensure a good driver choice, but the contract ultimately depends upon the driver transporting the car. My car was transported by Antoine Haynes of Haynes Speedy Transport. He picked up the car in Dallas on Monday and delivered it to my door in Michigan on Wednesday. The condition was just the same as when the car was picked up. I am pleased all around and recommend these people. A great job for a fair price.